Antivirus updates stopped working

Updated

Applies to only:

ZoneAlarm Extreme Security
ZoneAlarm Pro Antivirus +Firewall
ZoneAlarm Free Antivirus +Firewall
Windows 10
Windows 11
Windows 7

Note:

Windows XP, Vista and 8/8.1 users do not apply this article.
Contact technical support for help.

The reason your antivirus updates have stopped and cannot be updated is because your Legacy ZoneAlarm product is unsupported and discontinued.

Contact Technical support by Live chat to find out what your upgrade options to NextGen are.

 

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