Purchasing a subscription renewal Updated May 02, 2021 22:34 When you purchase ZoneAlarm from our website, your subscription is set to renew automatically. If you chose to turn off the auto-renewal and need to renew your subscription, you can do so from ZoneAlarm Renewal Center or logging in to myAccount and clicking the Renew button under your subscription details. If you are experiencing any issue renewing your subscription contact Support by Live chat and we will be happy to assist you with your renewal purchase.