ZoneAlarm Mobile Security iOS Received error- Profile Installation Failed - While installing App Protection Updated September 30, 2017 09:45 To correct the 'Profile Installation Failed' error message please follow these steps. Open the Settings App on your iOS device and select General option from the menu. Select Device Management option from the Menu. Select the ZoneAlarm Mobile Security profile. Select Remove Management. Open the ZoneAlarm Mobile Security App, Select the Menu option (Gear icon) Install App protection by switching On App Protection and follow directions to install.