I'm having problems running scandisk or defrag with ZoneAlarm running Updated September 29, 2017 07:54 If you have problems running disk programs (such as Scandisk, Defrag, or third party disk programs), there are several possible issues. If the program keeps resetting, then before you start the program, uncheck the box to archive alerts. You should also shut down other programs that access the hard drive periodically (email programs set to automatically checks for new mail are a good example) until you are finished. If you have further problems, the best workaround is to shutdown ZA before starting the disk program, and restart ZA after the disk program is done.