Why wasn’t my card accepted? Updated April 08, 2021 05:12 There are several reasons why your credit/debit card may have been declined. Below is a list of the most common reasons and the recommended course of action for each: Insufficient funds - Top up your account or extend your current credit limit; Server of the card-issuing bank could not be contacted - Try the transaction again. If the issue persists, please contact your bank directly. Card-issuing bank does not authorize online transactions - Contact the issuing bank and ask them to activate this service;