How do I change my billing address and phone number. Updated 2. Oktober 2017 06:08 To update your account address, phone number, password you must log in to your online My Zone Account. Click here: https://www.zonealarm.com/myaccount Once you're logged in click on 'Manage Account' Then click on the Change Information button After you have updated your information click the Save Information button Now your information has been updated in our records. If your having problems logging in to your online My Zone Account please contact customer service by live chat. If you have any questions please contact our Live Technical support staff Click Here to contact a Live Support Agent.