The ZoneAlarm User Community is provided by Check Point Software Technologies as a service
to users of our ZoneAlarm Free Firewall, ZoneAlarm Free Anti-virus +Firewall, ZoneAlarm
Pro, ZoneAlarm Pro Antivirus +Firewall, ZoneAlarm Extreme Security, ZoneAlarm Anti-
Ransomware and ZoneAlarm Mobile Security products. We welcome you, and ask that you abide
by the following community guidelines when you are posting to the community (these are in
Stay on topic. Please refrain from postings that are not relevant to ZoneAlarm, firewall
issues, and network security. Off-topic conversations, posting of URL's, the mention or
recomendation of 3rd party or compeitive secruity products can result in the removal of a
post with no warnings. This is not a general chat board and all dicussion must be of
Play well with others. Do NOT indulge in personal attacks or gratuitous bashing of
companies or their products including ZoneAlarm. Venting occasional frustration is
acceptable, but please keep the focus on the productive exchange of ideas. This community
is for users to help each other, so all posts should be dedicated to that.
NEVER post your license key, email address, or any personal information here! This is a
PUBLIC community. Anyone can read the posts here. Also, search engines cache most pages on
this community. For your own online safety, follow these guidelines and rules!!
Keep it clean and legal. Please do not post, or link to sites that contain, material that
is pornographic or obscene, that incites hate, or that violates applicable copyright. Do
NOT post potentially dangerous links (including registry hacks that will void any support
for your product), or unauthorized software links! Do not include advertising in posts of
anytype including signature links. And do NOT post confidential information, including
anything received from anyone at ZoneAlarm/Check Point Software Technologies, without their
Do NOT try to sidestep Community Guidelines. Do not attempt to get around the automatic
profanity filters. The message rating system is here to help everyone. Abusing it to "get
back" at someone you disagree with, is grounds for being banned. This also includes
creating multiple accounts on the community to "get back" at others.
Be responsible to the community. Do not attempt to compromise the security of the community
or its members by attempting to gain access to private member information (including
passwords), or by attempting to hack the servers that host the community.
NEVER post material that is protected: This includes but is not limited to emails and Chat
conversations from ZoneAlarm or Check Point Software Technology employees, personal email
addresses, etc. You may repost here what is publicly available however.
Use only a legitimate email address to sign up. We may have a need to contact you regarding
any account problems, and can only use the verified email address, therefore "throwaway
email accounts" are prohibited. If we try to contact you and find the email address is
invalid, the account will be BANNED.
Be nice to your Helpful to everyone. Remember that everyone here is a user. Anyone having
chosen to go above and beyond in helping others, providing valued, voluntary support to
other users here.
Avoid politics and any sensitive topics. This is a security community for firewall
discussion, not a general chat board. Don't post any inflammatory topics.
Please bring any posts that you feel violate any of these guidelines to the attention of
the ZoneAlarm Support.
ZoneAlarm/Check Point Software Technologies reserves the right, at its sole discretion, to
warn or ban users who violate them. We may update these Guidelines at any time, without
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