This article is related to ZoneAlarm versions 9, 10, 11, 12 and 13 Only.
To fix this issue we recommend you upgrade to version 15 Immediately.
Click here to download the latest version of ZoneAlarm
Or if you wish to continue to use version 10, 11, 12 and 13 you can download the following fix program and run it on your PC.
The AV update utility can only be ran if your logged into your PC with a user account that has Administrator rights. If you do not you will be prompted to do so.
The update program will run very quickly and when finished you will be prompted to reboot your PC for the changes to take effect.
After you have manually rebooted your PC, ZoneAlarm will be repaired.