I have had ZA Extreme for years and thought would upgrade to the Next Gen. However, I can't install because ZA says that my OS (8.1 Win) is not supported. I thought there might be a conflict so I uninstalled my Extreme and now I am without any Protection.  Removing Extreme did not not help. Any Ideas? ZA said to content tech support to do the upgrade but they have not gotten back to me.



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  • Official comment


    Unfortunately both ZoneAlarm Extreme (Legacy) and Extreme NextGen are not compatible with Windows 8.1

    We recommend you upgrade your PC to Windows 10 at a minimum or best to upgrade to Windows 11 to future proof the OS with ZoneAlarm NextGen.

    If you have further questions about OS compatibility with Extreme NextGen please contact Technical Support by live chat Mon-Fri 24x5

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