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Zonealarm Extreme Security
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John
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Hi, I got myself a new laptop with Win11OS and proceeded to install Zonealarm Extreme. Initially the installation went well. After couple a minutes I received a notification that the software I installed in out of date and requested that I install a latest version. I download and installed the new software. I notice that Zonealarm app is not shown on the show hidden icons. When I double clicked on the Zonealarm shotcut, the program went through the process of opening but the 'timer' dial disappeared. Nothing happen after that. Whenever I reboot my laptop, I now have to manually start Zonealarm in Window Security -> Firewall & network protection. I have tried to unistalled Zonealarm Security but without success. To make the matter worse, Zonealarm app is now not showing as an app in All apps. However there is a folder for 'Check Point' This is driving me crazy. Would anyone able to help me as I can't seem to access Live chat on Zonealarm website.

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    Jasen T.

    Hello John,

    We regret to let you know that our products are not compatible yet with Windows 11.

    Please see ZoneAlarm system requirements: System requirements – ZoneAlarm Support Center

    Soon we will have a new version of ZoneAlarm which will be supported on Windows 11.

    Below are our live chat support hours. Please contact us at these times so we can provide real-time help.

    LIVE CHAT HOURS:
    Monday-Friday: 24 hours
    Saturday-Sunday: 8am-5pm PST
    Chat closed on all major U.S. Holidays

    Should you need immediate help, please chat with us live at https://support.zonealarm.com

    Best regards,

    Jasen T.

    ZoneAlarm Support Representative

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    Robin Treloar

    Hi, I want to install Zone alarm on my new Laptop, but it won't install it blocks out

    Is there something I need to close so it will install ?

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    Ted Skiba

    I was informed I needed to upgrade to Extreme and I said okay.  It went through the Un-install but never came back to install the new system

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    Ted Skiba

    Is anybody there?

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    Fax

    Hello and welcome,

    the best is to make use of the live chat help as posting in a 3 years old thread is unlikely to be seen any time soon. If you go to the support section of the Zonealarm site (ZoneAlarm Support Center) you should see a chat link at the right bottom left of the web page. If you don't see it (chat not active) you can submit a request for support at the following address: Submit a request – ZoneAlarm Support Center

    Thank you,

    Fax (just a user)

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