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  • Official comment

    Hello Russ,


    Here are the instructions on how to add a program to ZoneAlarm's exceptions list.


    1. Open ZoneAlarm
    2. Click on Antivirus. 
    3. Click on Exceptions. 
    4. Click on Add. 
    5. Select the file you want to add to the exceptions list and click Open. Please note that you can only add one file at a time, however, you can select multiple files inside a folder by pressing and holding CTRL + A and clicking Open. 
    6. The file will be added to the list. 
    7. Restart your PC for the changes to take effect. 


    Should you need immediate help, please chat with us live at


    Best regards,


    Jasen T.

    ZoneAlarm Support Representative



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