So I recently had to wipe my computer as it was not responding to any of my imputes, thus I had to re-install a bunch of programs, one of them being Zonealarm Security.

Now I was running off an older version of the program, back when your guys symbol was blue, and also set up differently, but I assumed things would be the same with the latest version.

However I seem to have run into a bit of a snag, for no matter how many versions I download, nor how many times I uninstall and re-install them, I cannot get the promised free Antivirus, instead all I get is the free firewall, while it tells me I have to pay for the Antivirus.

I am going to try and see if one of my family members still has one of the old instillaters rolling around in their computer somewhere, but if not, I am going to be looking for an alternative to this, which is a shame as the thing I liked about Zonealarm's anti-virus was that it was how paranoid it was, which kept my computer safe.



1 comment
  • Official comment

    Hi Fued .Ra,


    Thank you for reaching out and sharing your experience. I'm sorry to hear about the difficulties you're encountering with the reinstallation of ZoneAlarm Security.


    To ensure you receive the free antivirus along with the firewall, please download the latest free version from the following link: ZoneAlarm Free Antivirus


    If you continue to experience the same issue after downloading from this link, please do not hesitate to contact our support team for further assistance.


    You can reach them through live chat at or by emailing


    Best regards,

    Jasen T.
    ZoneAlarm Support Team

    Comment actions Permalink

Post is closed for comments.