How can I stop subscription payments (cancel automatic renewal) Updated May 02, 2021 22:31 To make changes to your product Auto-Renewals: Login to myAccount. Using your email address/order number and password.Note: If lost or forgotten your password, just click the link Click Forgot your password? to be emailed directions how to change it. Once you have logged in click the My Products tab. You can now turn off or on the auto renewal for each product you own by Clicking the Turn off/on auto renewal link beneath each product with this option enabled.