I paid with PayPal and I received a request to confirm my order. Why? Updated April 08, 2021 05:16 If the e-mail entered when placing the order is different from the primary e-mail on your PayPal account (usually the e-mail you used when you signed up for PayPal), PayPal may request an order confirmation. In this case, follow the instructions we’ll send by e-mail to confirm and complete the order. It takes only 15 seconds to confirm your purchase for your security, to prevent unauthorized use of your PayPal account.