Quick Guide to the Help Center

Welcome to our New Support Help Center.

Need help quick open 24x7?

Try our knowledge base.

Many of the most asked questions on purchasing, products and technical assistance can be found here.

Use our main search or select one of our knowledge base categories to find your answers.




To Chat with a live agent immediately click on one of our chat options.




If your question or issue is not urgent and does not need immediate help you can Submit a Request  to us and we will reply back normally within 24 business hours.

All you need to do is sign-in using your MyZone Account email address and password.

If you own a ZoneAlarm product then you probably already have a MyZone Account created when you purchased from our website. 

If you haven't purchased from our web site you can still submit a request by creating a new Account from the sign-in page.


Have more questions? Submit a request


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