You renewed ZoneAlarm, but it still has the incorrect number of days or says its expired.

When you renew your existing ZoneAlarm product (did not purchase an upgrade, for example from a lesser product to Extreme is an upgrade).

In most cases you do not need to enter your license key again since your key is not replaced but additional time is added automaticly to your original key.

You may need to shutdown and reboot your computer a few times for ZoneAlarm to communicate to our license servers to get the updated subscription information.

If that does not resolve your problem:

  1. You can force ZoneAlarm to sync and update itself.
    • Open ZoneAlarm, click on the 'Tools' drop-down menu and select 'Synchronize License' (This requires an active internet connection to work)

If you continue to have problem please contact ZoneAlarm Support by Live chat.

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  • 0
    Grajzel Róbert

    Dear Reader!

    I'm Hungarian. It's not easy for me to write in English.
    Today I bought a ZoneAlarm Extreme Security 5 PC / 1 year license.
    I do not want to renew the 2014 software, I bought a new one.
    I downloaded the new software from the link and installed it.
    The new machine was working and updated right away, but it did not work on my own.
    The software recognizes the old key and does not allow it to enter the new one. It writes that it has been successfully replaced but not updated, inactive, it does not allow the update anywhere.
    I've run it several times, but it's not good.
    Please give them urgent help!

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