Wie können wir helfen?

Installation

• ★ How to install ZoneAlarm
• When installing ZoneAlarm Extreme or Anti-Ransomware I'm getting an error that KMDF 1.11 is not installed
• I installed Extreme 2019 and I don't see Mobile Security
• I get message that Anti-Ransomware will be removed when I installed Extreme Security.
• Upgraded to Windows 10 and ZoneAlarm is gone.
• How to Upgrade your ZoneAlarm software
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Configuration

• How to remove the password from ZoneAlarm version 10.x and above. (Win Vista/7)
• Will ZoneAlarm run on VMWare or virtual machine?
• How do I stop and not run one of these ZoneAlarm services?
• How to remove the password from ZoneAlarm version 10.x and above. (XP only)
• How to remove the password from ZoneAlarm Version 9.x and below
• How to back-up and restore ZoneAlarm program settings.
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Antivirus

• ★ Virus Removal Resources
• ZoneAlarm Antivirus will not stay turn on. After clicking the Fix It button in a few seconds my Antivirus is turned off again.
• I get a Windows Security Alert about ZoneAlarm Anti-virus
• How to remove the Conficker worm. (also known as Downup, Downadup, and Kido)

Alerts

• I keep getting alerts from a Private IP address
• I keep getting Alerts from ZoneAlarm, what should I do about them?

Anti-Ransomware

• Why was Anti-Ransomware not installed in ZoneAlarm Extreme
• What is SHA-2 Support in Windows 7?
• ZoneAlarm Anti-Ransomware install error: One-Time password was not provided.
• How do I update ZoneAlarm Anti-Ransomware?
• How do I know if ZoneAlarm Anti-Ransomware is protecting me?
• How do I scan my PC with ZoneAlarm Anti-Ransomware?

Mobile Security

• Received error- Profile Installation Failed - While installing App Protection

Removal - Uninstall

• How do I remove ZoneAlarm from my computer (Version 10.x & above)
• How do I uninstall the Security toolbar from my browser (powered by Conduit)
• How do I uninstall ZoneAlarm SocialGuard (discontinued)
• How do I remove ZoneAlarm from my computer (Version 9.x & below)

Downloads

• ★ ZoneAlarm Downloads
• ZoneAlarm Release Notes and History.
• The Automatic Check for updates is not working

General

• What is Web Secure?
• How can I participate in the ZoneAlarm beta program?
• Check Point response to: KHOBE – 8.0 earthquake for Windows desktop security software
• I have upgraded to ZoneAlarm 2010 (version 9) and I no longer have an Anti-Spyware option.
• ZoneAlarm does not remember my settings
• How do I read the ZoneAlarm log files?
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