You have not received your license key from a purchase at the Digital River Online Store. Updated 30. September 2017 11:45 If you purchased ZoneAlarm through Digital River, (the order number would have 8 numbers) you can contact them by using the following link: https://www.mycommerce.com/shopper-support/ This link will allow you to: Get your license key(s) Re-download your products, including bundled software. NOTE - We can not provide downloads other than ZoneAlarm products, all others must be obtained through Digital River if purchased there) Print an invoice again Contact customer service representatives Get answers to general questions.