Wie können wir helfen?

Some streaming video programs need to be allowed past the firewall, you will need to do the following :

• The program will require Access rights when it asks

If the streaming video still does not connect, then do the following:

• Open ZoneAlarm >> Click Antivirus & Firewall
• In the Advanced firewall section Click Settings
• Click the Advanced Settings button
• Check the box to Enable Uncommon Protocols At High Security
• Click the OK button and close ZoneAlarm
• Close and reopen the streaming audio/video program

In some cases you may need to set Internet Zone to Medium setting while using streaming video, and set it back to high when you are done.